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Please Note: You may experience some shipping delays due to the effects of COVID-19. Orders with multiple items may have staggered shipments as we try to get your product to you as quickly as possible. Learn More

Customer care is experiencing a high volume of tickets and is working as quickly as possible to address this issue. Our team appreciates your patience, while we make sure every customer is given top-level customer service during this unprecedented time. 

For more information regarding our response to COVID-19, please read the note from our CEO.



Olympia Sports Customer Care Team is ready to help. Please choose from the options below to contact us and we will respond as quickly as possible.


Check out our Concierge Service. Phone orders with free ship-to-home service, virtual store visits, and curbside pick up available at select locations. Call a store near you for details!


Please check our Frequently Asked Questions section to find answers to some common questions.


Monday – Friday, 9 a.m. – 6 p.m. ET
Customer service hours of operation may vary at this time.

Call Us:


Contact Form:

Email Us:

If you choose to reach out to the Customer Care Team by email, please contact us at Please include your name, email address, order number and any other applicable information so we can address the issue as quickly as possible. We will get back to you in a timely manner!