To our Olympia Sports Community:
The past few weeks have been full of uncertainty as we, as a nation and world community, deal with the COVID-19 crisis. It is our privilege to continue to support you and your family with health and fitness products delivered to your home.
As our teams work hard to adapt to a changing environment, including labor shortages and increased demand, it is likely that in the weeks ahead our customers may experience changes to the usual Olympia Sports experience. With that in mind, we wanted to share what you can expect at this time:
The good news: We have a robust e-commerce shop and can operate remotely.
The bad news: You may experience delays with orders being shipped, response times being slowed from our customer care teams, and some of our inventory will not be available for the time being.
As of now, all mail and shipping services are operating normally, but some of our warehouse operations are being impacted. Our normal fulfillment window might extend by a few days, but we are committed to supporting our customers and community. We appreciate your patience and understanding during this unprecedented time.
If you have any questions reach out to our Customer Care team, but please note response times will be delayed.
Thank you for being a part of our Olympia Sports community. Be well and stay healthy at home.
The Olympia Sports Team